We are Hiring an Operations Officer
Join the Cliqkets team as an experienced Operations Officer and take charge of our end-to-end ticketing platform. We seek someone passionate about overseeing day-to-day logistics, managing event execution, supervising staff, and ensuring excellent customer service. As our Operations Officer, you can be critical to our growth and success. Apply today and become an integral part of our dynamic team.
Responsibilities:
- - Oversee ticketing logistics, including inventory management, pricing strategies, fraud prevention, and payment processing
- - Oversee ticketing logistics, including inventory management, pricing strategies, fraud prevention, and payment processing
- - Manage geek worker workforce, including recruiting, onboarding, scheduling, and performance monitoring
- - Develop and optimize operational processes to maximize efficiency and customer satisfaction
- - Track KPIs and analyze data to identify areas for improvement
- - Handle customer queries and complaints in a timely and professional manner
- - Work cross-functionally with marketing, sales, product, and technology teams
Requirements:
- - 2+ years experience in operations management, preferably in the events/ticketing industry
- - Strong analytical and problem-solving skills
- - Excellent organizational and time management abilities
- - Customer service oriented with patience and empathy
- - Ability to thrive in a fast-paced, high-growth environment
- - Proficient in MS Office, CRM platforms, and data analysis
The ideal candidate will have experience scaling operations for a tech-enabled platform in the events space. They will be metrics-driven, highly organized, and passionate about delivering superb customer experiences.
We offer a competitive salary and tremendous growth opportunities. If you are interested in transforming the events industry,
Apply now!
Send your CV and Cover Letter to Email : hq@cliqkets.com Or contact@cliqkets.com